3 Successful Case Studies in Digital Transformation

3 Successful Case Studies in Digital Transformation

Digital transformation is a force driving industry forward for the last several years. All of the world’s biggest companies and brands are beginning to capitalize on it because they see the real value transformation brings.

Case Study #1: Coca-Cola

Coca-Cola Bottlers’ Sales and Services recently underwent a large scale transformation of its supply chain process. When delivering products to its various retail customers, the bottlers are expected to provide proof of delivery in order to receive payment from the customers. 

For years the company had been using paper for its proof of delivery tickets. The process consisted of photocopying the original proof, taking it to FedEx, and then shipping to the supply chain management company. Unsurprisingly, this process would result in up to 25 million documents being lost per year. Not only was this method time consuming, but each lost ticket meant no revenues would be received from that delivery. 

In order to save millions upon millions of dollars in lost revenue per year, the company implemented a digital traceability system in order to digitize all documents. Documents could no longer be lost in the mail or misplaced because they were all centralized to one system and auto forwarded to the customers.  

Case Study #2: Target

Target has completely transformed over the past few years. In this case, Target had recently implemented a strategy to reduce costs, in which it would fulfill a large portion of online orders within the back rooms of its retail locations. But managing online orders in a room full of in-store inventory had limited space and quickly became unorganized. 

For Target to stick to the in-store fulfillment strategy, something would need to be done about the backroom. This is where the company implemented a new automated inventory control software and process. When stock on the shelves becomes low, the exact number of products needed to fill the shelf is ordered. Upon delivery, the products are sent directly to be stocked on the shelves, and due to ordering the exact number needed, no excess inventory is available to store in the back room.

The initiative saw a significant reduction in footsteps and time involved in the restocking process, considerably less stockouts, and a large opening of space in the back rooms. Thanks to the software system creating better backroom efficiency, the in-store fulfillment strategy has created cost savings upwards of 40% for Target.

Case Study #3: Walmart

Walmart is another great example of innovation in digital technology. A couple years back, the company made a few big changes to the backend of its e-commerce sites. As one of the largest companies in the world, it recognized that many proprietary platforms could not scale to its needs. The company decided to transition all of its software onto an open source cloud platform for more scalability and flexibility. 

Walmart’s transformation onto an open source platform allowed the company to scale its e-commerce initiatives to display millions of products to hundreds of millions of people worldwide, all while linking to their thousands of stores globally. By using open source, they are able to push their digital technology further and continue to innovate new technologies to drive performance.


At A4 Systems, we are constantly using digital technology to transform companies. Our technology agnostic approach gives us the power to develop systems, such as digital traceability and inventory tracking, for a number of different industries and applications. We pride ourselves on being able to capture any type of data and turn it into insights for any size or type of project.